I like TurboTax's ability to import data, which can cut down on data entry. However, TurboTax can import W-2s and 1099s only from participating employers and financial institutions. TurboTax Online also lets you import some data from Mint and ItsDeductible (both are owned by Intuit).
TurboTax provides extra guidance for common tax topics
TurboTax's step-by-step interview questions were usually clear, appropriate, and not too overwhelming. TurboTax does ask a lot of questions before you get to data entry screen, which can make navigating through the interview modules somewhat time-consuming if you are trying to revise a specific input. For major tax issues, such as picking the right filing status or figuring out if you can claim a dependent, TurboTax offers EasyGuides to go through all the details.
Both the online and desktop versions of TurboTax feature context-sensitive help. You'll find general overviews of specific tax topics by clicking on "More info" links. And TurboTax also highlights help questions in Live Community module on the right-hand of the screen.
The Premier version of TurboTax adds additional guidance for investments, such as figuring out cost basis for stocks and reporting for stock options and employee stock purchases. If you need to set up business assets, TurboTax offers a step-by-step approach to depreciation.
Intuit includes the ItsDeductible software for calculating the fair market value of items donated to charity in Deluxe and higher versions of TurboTax. Premier and Home & Business versions feature extra help in calculating your cost basis in stocks and mutual funds, which is a common situation many people need help in figuring out. Premier and Home & Business also include my favorite feature: a 401(k) Maximizer for figuring out how much you can contribute to a 401(k) retirement plan without decreasing your net paycheck.
Still hard to find some modules in TurboTax
As in previous years, TurboTax sports a clean and uncluttered interface, which I think will help people stay focused on the preparing their tax returns with a minimum of distraction. However, I still have trouble finding specific data entry screens. For example, the "Explore on My Own" link under the Deductions & Credits tab will bring up a fairly complete list of deductions, credits, and payments. Whereas the "Guide Me Through" button will guide you step-by-step through the most popular deductions and skip over less popular areas of the tax form. The same is true in the income areas of the software. Just be aware that there are multiple ways to find the same data entry module.
Some modules are placed next the the income they go with. For example, retirement plan deductions for self-employed persons and located with the business income module (under the income tab instead of under the deductions tab). If you cannot find an particular data entry item, you may need to search around for it.
This year, TurboTax introduces a new "flags" feature. You can use this to bookmark a particular screen so you can re-visit that section later.
TurboTax Could Be More Helpful When it Comes to Maximizing IRAs
I did run into some issues when working on with a hypothetical tax return in TurboTax. TurboTax alerted me that contributions to a Traditional IRA would be nondeductible (a somewhat common situation encountered by people who are already covered by a retirement plan at work). Although TurboTax alerted me to this situation, the software didn't offer any options, such as to consider a Roth IRA instead. When I navigated back to change to a Roth IRA, TurboTax alerted me that I wasn't eligible for a Roth IRA either, but didn't offer suggestions regarding the maximum amount I could contribute without incurring penalties. This is exactly the sort of situation that I feel software should be able to optimize and find the right fit.
Desktop software is compatible with Windows XP SP2+, Vista, and Windows 7; and with Mac OS X 10.4+
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